CANCELLATIONS & REFUNDS

We are grateful that you are trusting us with helping you get healthy, it's a big commitment and one that we believe is very worthwhile. 

We offer a full refund for up to 7 days prior to the start of your cleanse or meal delivery. For cancellations 5 days prior to the first day of your cleanse/meal delivery we will refund 45% of the costs. No refunds may be issued after the 5 day mark. If you would like to send you cleanse to someone else, that is an option. All refunds result in a $20.00 non-refundable service fee.

There are no refund for delays and interference that are outside of Local Juicery's control. This includes, but is not limited to bad weather, issues with shipping curriers, traffic. If we have to cancel your cleanse or delivery, we will communicate with you clearly by email. We will make sure you are compensated for any meal, program, product that is not delivered due to issues on our end.

For our retail, we accept unopened and brand new condition products only. Clothing must have tags. This is for 25 days from purchase date. You must bring or send your receipt. If you are returning by mail, you are responsible for the shipping costs. 

If you have any additional questions, please email us at info@localjuicery.com


PRIVACY POLICY

We at Local LLC are incredibly grateful for the opportunity to serve you.  You are what keeps our business turning and we are dedicated to serving you with integrity and radical transparency. When you purchase from us, we keep some of your information in our database so that we can serve you in the best manner. We respect you, your time and your inbox. 

PRIVACY

We will not sell, rent, share or abuse the information we collect from you unless it is very clearly specified. We respect your autonomy and keep that protected. We do keep some of your information in order to serve you well at Local. When you order from us, you share some information so that we can create a great customer experience and get you the products you are requesting. 

WHAT WE COLLECT

We collect the following information from you: (a) information you explicitly provide to us by completing any registration or account or order form(s) on or through this Site, including your name, email and mail addresses, and credit card information, and (b) information that is automatically collected by us when you visit this Site. We use this information for our own internal purposes, not to share with others. We do not share your information with any other parties, unless it is necessary to do so in order to comply with state and federal laws, or to fulfill our obligations arising from this Site. For the purposes of this Privacy Policy, the term "other parties" shall not include any affiliate of Local, LLC, including, without limitation, its parent, subsidiaries, predecessors or successors in interest, assigns or any entity merged into or with Local, LLC (if any), and its authorized representatives and consultants who assist in supporting the Site.

If you subscribe to our mailings, email alerts or blogs, we ask for contact information (such as your name, and email address if and when requested). We use this information in the same manner as we use your collected information during the account process and otherwise in this Site. Recipients of our mailings, email alerts and users of our blog can unsubscribe using the instructions indicated on this Site, or as stated in this Privacy Policy or otherwise.

MERGERS + CHANGES 

If our information practices change in any way, we will post our policy changes on our website or by connecting with you via email. We will notify you of any such change before we use your information in a manner not previously disclosed in our privacy policy. You will always have the opportunity  to opt out of any new use of your information. 


TERMS & CONDITIONS

GENERAL INFORMATION

Local, LLC is happy to provide you with healthy to-go food options, cold-pressed juice and cleanses. We love to support you and the community to be fully healthy and enjoy offering our knowledge about the foods we provide. There are many things we can help with, and many things we can not help with.  As an example, we don’t know your medial history, if you are on any medications, your family medical history, if you’re pregnant or any other personal issues you may have. By using  Local, LLC services, you acknowledge that you are doing so at your own risk, and have talked with your doctor or other health professional about your diet change and cleansing.

We do not claim that our products or services will cure any health problems, disease or symptom. No product or service Local, LLC offers is meant to treat or heal any medical condition. Please speak to your doctor before embarking on a cleanse or lifestyle change.

We serve fresh organic non-pasturized juice and raw food. This kind of food goes bad.  It’s incredibly important to put our products in the refrigerator as soon as you get them. By purchasing any of our fresh cleanses, you agree to refrigerate all meals in a timely manner until you plan on eating or drinking them. Once the food is handed over to you, it is your responsibility.

PROCESSING + PAYMENTS

Payments are all due at the time of purchase.

Our cleanses and meal plans are scheduled according to availability. We cannot guarantee that a certain date is available to start your cleanse or meal plans as spaces fill up. The cut-off time for the program sign-up is 11:59PM EST two days before you want the program to start (for example: for Monday start, you must order the program no later than 11:59PM EST on preceding Friday).